Systems Administrator Job Summary:

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 Duties and responsibilities of a Systems Administrator:

• Install, configure, and maintain servers, networks, and related hardware and software.

• Monitor system performance and ensure availability and reliability.

• Apply operating system updates, patches, and configuration changes.

• Manage user accounts, permissions, and access rights in systems like Active Directory.

• Ensure the security of systems through firewalls, antivirus, and other tools.

• Perform regular backup operations and implement disaster recovery protocols.

• Monitor and test system performance and provide performance statistics and reports.

• Respond to and resolve help desk requests, troubleshooting issues as they arise.

• Maintain documentation of systems, networks, and procedures.

• Coordinate with vendors and support teams for hardware and software purchases, issues, and upgrades.

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Required skills and experience:

• Information Technology, or a related field (or equivalent experience).

• Proven experience as a system administrator, network administrator, or similar role.

• Strong knowledge of systems and networking software, hardware, and protocols.

• Experience with Windows/Linux servers and virtualization (e.g., VMware, Hyper-V).

• Knowledge of scripting languages (e.g., PowerShell, Bash).

• Familiarity with backup and recovery tools and strategies.

• Understanding of IT security principles and practices.

• Clear effective communication skills with resolutions 

• Able to work with multiple clients and internal employees efficiently and respectfully 

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Preferred Qualifications:

• Certifications such as Microsoft Certified: Azure Administrator, CompTIA Server+, Linux+, or similar.

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).

• Knowledge of containerization tools (e.g., Docker, Kubernetes).

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Soft Skills:

• Strong problem-solving and communication skills.

• Ability to work independently and as part of a team.

• Detail-oriented with excellent organizational skills.

• Ability to prioritize and manage multiple tasks simultaneously.

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Work Environment:

• [In-office / Hybrid / Remote]

• May require on-call availability and occasional after-hours work.

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