About the Course
Lessons 1-5 are CertPREP CompTIA A+ Core 1 (220-1101) content.
Lesson 6: Operating Systems
Basic Features of Microsoft Windows Editions
Microsoft Command-line Tools
Microsoft Windows 10 Operating System (OS) Features and Tools
Windows 10 Control Panel Utilities
Windows Settings
Windows Networking Features on a Client/Desktop
Installation and Configuration Concepts
Understanding Common OS Types
OS Installations and Upgrades in a Diverse OS Environment
Common Features and Tools of the macOS/Desktop OS
Common Features and Tools of the Linux Client/Desktop OS
Lesson 7: Security
Security Measures
Wireless Security Protocols and Authentication
Malware Removal and Prevention
Social Engineering Threats and Vulnerabilities
Microsoft Windows OS Security Settings
Security Best Practices to Secure a Workstation
Securing Mobile Devices
Data Destruction and Disposal
Configuring Security on SOHO Networks
Configuring Browser and Relevant Security Settings
Lesson 8: Software Troubleshooting
Troubleshooting Common Windows OS Problems
Troubleshooting Common PC Security Issues
Best Practice Procedures for Malware Removal
Troubleshoot Common Mobile OS and Application Issues
Troubleshoot Common Mobile OS and Application Security Issue
Lesson 9: Operational Procedures
Best Practices and Documentation
Change Management
Workstation Backup and Recovery Methods
Explain Common Safety Procedures
Environmental Impacts and Appropriate Controls
Addressing Prohibited Content/Activity and Privacy, Licensing, and Policy Concepts
Communication Techniques and Professionalism
Scripting Basics
Remote Access Technologies