Device Configuration & Management
The course prepares students for the Device Configuration and Management certification, which is one of the three certifications needed to receive an IT Tech Support Specialist credential, the other two certifications being Networking and Network Security.
Self-Study Course Includes:
Books: a $75 value
Videos: a $250 value
Practice Test by MeasureUp: a $100 value
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With CertPREP, you get all this and
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Course Outline
Lesson 1: Windows Installation and Configuration
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Skill 1.1: Install Windows using the default settings
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Skill 1.2: Configure user account options
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Skill 1.3: Configure desktop settings
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Skill 1.4: Manage accessibility settings
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Skill 1.5: Manage updates
Lesson 2: Application and Peripheral Management
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Skill 2.1: Manage applications and Windows features
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Skill 2.2: Compare and contrast capabilities of peripheral connection types
Lesson 3: Data Access and Management
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Skill 3.1: Describe cloud services
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Skill 3.2: Describe and configure file sharing and permissions
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Skill 3.3: Manage backup and restore
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Skill 3.4: Describe data access and retention policies
Lesson 4: Device Security
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Skill 4.1: Describe network firewall settings
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Skill 4.2: Describe user authentication
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Skill 4.3: Given an attack type, describe mitigation methods
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Skill 4.4: Manage User Account Control (UAC) settings
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Skill 4.5: Manage mobile device security
Lesson 5: Troubleshooting
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Skill 5.1: Perform troubleshooting tasks
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Skill 5.2: Troubleshoot operating system and application issues
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Skill 5.3: Troubleshoot device issues
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Skill 5.4: Troubleshoot device connections to networks and domains
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Skill 5.5: Troubleshoot peripheral device connections